In short, a salesforce admin will make it possible for you to use the many functionalities that Salesforce has. From simply helping users develop reports and maintaining data quality to adding fields, and running backups, they have a wide range of responsibilities. They’re usually also responsible for developing interactive tools for users depending on their needs. These tools include easy-to-use dashboards and smart workflows.
But that’s not even half of it. Salesforce admins usually take charge of guiding users through updates or changes to the platform as well as investigating & resolving user issues. On top of user support, Salesforce admins can help your sales staff set up custom dashboards and reports that shorten the sales cycle and track every lead closely.
The fact is, alot of the features and functions available in Salesforce, that once needed a developer, can now be performed by an administrator without needing to write a single line of code - ultimately saving money and time. To give you a deeper look into the role of a salesforce admin, here are some of the day-to-day tasks they usually attend to…
The ultimate goal of a Salesforce administrator is to achieve efficiency and promote productivity. They do that by offering creative solutions and going above and beyond to not only execute what is requested, but also brainstorm ways to make the process of achieving goals better.
If you use Salesforce, you will find that it is an excellent tool for the business. At first, however, it can be a bit intimidating with the sheer array of features it presents. This is where the importance of the Salesforce administrator lies: in their ability to help your company with errors, changes, problems, training, and improvements to this tool.
With Artleey, we have the skills necessary to optimize your Salesforce platform and elevate your performance in no time. Book a meeting with our experienced salesforce admins & learn about all the ways we can help your business prosper!