3 Benefits of Outsourcing Your Salesforce Administration

There is no doubt Salesforce can be an amazing tool for your business that can help increase sales and productivity among your sales team. However, being able to fully utilize the tool’s features is essential and can be quite a tricky task. For this reason, an increasing number of companies tend to outsource a professional salesforce admin to manage their salesforce.
Given that outsourced professionals often have experience working with a wide range of industries, their expertise helps align your platform to your business goals - inevitably generating sales a lot more effectively. And isn’t this the ultimate goal after all?
While there are countless ways a salesforce admin can help your business meet and exceed its targets, here are the 3 key benefits you could enjoy when you outsource the Salesforce admin role…

1. In-depth platform knowledge & expertise

It’s no secret that properly managing and utilizing Salesforce requires thorough knowledge of the powerful platform. If well-maintained, Salesforce can provide a range of benefits to your company. From simply creating tasks and reminders as well as providing insight all the way to simplifying the sales process and capturing sales opportunities, your Salesforce has to be in capable hands. This is why outsourcing these responsibilities to an experienced salesforce admin does wonders for your business.
Given their years-long experience navigating Salesforce, outsourced salesforce admins are well-equipped to tackle all the common Salesforce admin tasks, implement best practices  and provide continuous support for your company along the way.
For instance, outsourced companies will utilize their knowledge of the platform and your business’ needs to make sure your Salesforce is set up in a way that facilitates growth and removes inefficiencies or redundancies. If it’s already set up, they will identify pain points and potential ways you can take full advantage of the platform.
But that’s not everything! A major advantage outsourced Salesforce admins have is that they work with a community of other salesforce experts. This could help enhance their performance, give them better insight and of course, make sure your company stays on top of the industry’s ever-changing standards.

1. Optimized performance & productivity

Given their expertise dealing with hundreds of businesses, outsourced salesforce service companies follow a certain streamlined process and are well-equipped to quickly familiarize themselves with a new customer’s platform. In light of this tried and tested process, outsourcing your salesforce admin tasks can save you both time and energy, in turn optimizing performance and increasing productivity immensely.
To ensure efficiency and effectiveness, salesforce admins usually automate repetitive tasks and focus on providing meaningful insights and personalizing the users’ experiences. But aside from their technical skills, outsourced salesforce admins are also great communicators - an essential skill for a company’s growth and development. 
A salesforce admin should be able to constantly communicate with their team about problems, updates, and processes. Because salesforce administrators have spent years ramping up hundreds of administration projects, they know the right procedures to follow and questions to ask in order to reach full productivity in as little time as possible.

1. Lower cost

Outsourcing Salesforce administrative tasks can free up your employee’s time, save the company money and ensure that work will be done right. While it may seem that hiring an in-house salesforce admin employee is cheaper, one needs to consider the numerous intangible costs to having an in-house salesforce admin.
Aside from the fact that the hiring process is time-consuming and will require alot of time management, hiring an in-house salesforce administrator comes with all the typical employee benefits - that will inevitably cost your company money. 
It is also highly likely that you will experience a high turnover rate given the strong demand for Salesforce Administrators. In fact, research has shown that employees with Cloud Computing skills report a 42% turnover rate - which is well above the US average for all other tech skill sets. 
To sum up, this article highlights only some of the reasons why outsourcing your Salesforce administrator is a great alternative to hiring in-house. Not only does it guarantee higher experience level and greater exposure to industry demands but it also saves your business money and increases efficiency greatly.
Because Salesforce is an extremely powerful and complex platform, it is only fitting for an expert to manage and run it. By spending the time to understand your business and learn your goals, outsourced salesforce admins will drive results and impact. They do that by acting as an extension of your team to build a prioritized plan, execute tasks, and address your users’ questions and issues.
You get this and so much more with Artleey. Wanna learn how you can give your business a headstart with Salesforce? Book a meeting now!